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Frequently Asked
Questions

Questions
  • Get Started
  • Fees
  • Transactions & Wallet
  • Terminals (POS)
  • Marketing Resources
  • Security & Privacy
  • App Download / Update

Transactions & Wallet

  • How do I fund my wallet?
  • Can I use the account number for payments?
  • How do I perform withdrawal transactions?
  • Do you offer free POS terminals?
  • How can I resolve approved withdrawals not reconciled to my wallet?
  • How do I perform withdrawal on the App?
  • How do I transfer on the App?
  • What do I do if I have a Chargeback situation?
  • How do I resolve Dstv, Gotv, Startimes issues?
  • How do I get my token after paying for PHCN?

Become an Agent in 3 simple steps

  • Download the Kudi App
  • Create an Account in a few minutes
  • Fund your wallet and start transacting

Resources

  • FAQ
  • Cash Insurance
  • Privacy Policy
  • Cookie Statement
  • Terms & Conditions
  • Third Party Terms of Use
  • Covid 19
  • Find/Locate Agents

Our Products

  • Kudi Chatbot
  • Savings
  • Marketplace

Nigeria

  • 19b Bosun Adekoya street, Lekki Phase 1, Lagos, Nigeria. 01 888 5008
  • [email protected]

United states

  • 1776 Sacremento st Apt 311 SAN Francisco CA 94109